We will change your reservation at no extra cost if you request so before the start of the workshop.
If you wish to cancel your reservation before the workshop begins, we will provide you with a full value credit to use at ChocoMuseo.
In case of no-show, your payment will be lost.
We may decide to cancel your workshop if no one else has signed up for the same date and time. In the case that this occurs, we will happily re-schedule the class or provide you with a full refund.
In case we are already fully booked on the time slot you chose, we will contact you to coordinate either the change of the schedule of your workshop or a full refund.
If there are less than 2 working hours between your online reservation and the beginning of the workshop, there is a slim chance that the on-site team will not have read the reservation e-mail before your arrival. If we are unfortunately surprised that you show up, we commit to be as flexible as possible to you, by still fulfilling your booking, re-scheduling it or providing you with a full refund. To lower the chances of this happening, you are welcome to call us or visit us to highlight your reservation.